Terms and conditions of use

By registering and accepting The Cosmetic Worldt Terms and Conditions you confirm that you are at least 16 years of age and all information and details provided are your correct, current and complete details. 

If you wish to contact us please email thecosmeticsworld@hotmail.com, every effort is made to deal with all enquiries within 24 hours during the working week, we do operate an email system so all email will be dealt with in the order received.

We are also availaible on chat ; you can access through the website.

The Cosmetic World sells 100% genuine products, we do not sell any fakes or copies. We do occasionally sell damaged items or items without their original packaging , this is always advertised on the product details and in no way reflects on the quality of the product. all products are new, unused.

Images are for illustration purposes only and may differ from the actual product received. Colours on some items, in particular (but not limited to), cosmetic items, may vary due to limitations within the photographic process and screen variations.

We accept payment by credit/debit cards: Visa Debit, Visa, Mastercard by Paypal,.The Cosmetic World no longer accepts payment by cheque .

All prices are  including VAT.

Prices shown in Euros (€) and US Dollars ($) are based on an average daily exchange rate. 

The Cosmetic World reserves the right to cancel or refuse orders at any time, restrict quantities of certain items, or deliver certain orders to the Billing Address only at the discretion of our management.

Customs or import duties are charged once the parcel leaves the UK these charges must be paid for by the recipient of the parcel.

There is no customs charges all over Europe.

Please notify The Cosmetic World your UK order which was dispatched by Standard Tracked or Express Tracked Delivery has not arrived after 15 working days. Orders dispatched outside the UK must allow 30 working days. Your parcel may then be deemed 'missing' and we can offer a replacement or refund.No compensation will be granted in the rare event of a non-delivery.

For Europe :  please allow around 10 to 15 days to be delivered in Europe.

We deliver all over the world.

Parcels are shipped between 1 to 5 days.

Any complaints should be made thecosmeticsworld@hotmail.com